Frequently Asked Questions

Q. What are the services the county is offering for wireless Internet phones?
A: With the Mobile Inspection system you can:

See detailed permit information
Check inspection status, inspector remarks, and defect codes with descriptions
Schedule, cancel, and redo inspection requests
Lookup general information, department, and inspector phone numbers

Q. How do I sign up for the Mobile Inspection system?
A: Contractors already using the county's PC Internet system can simply use their existing account number and password. For those not currently using the PC Internet system, please click on the button below for registration details:

Q. I already have an Internet-enabled wireless phone. How do I access the Mobile Inspection site?
A: To access the site from an Internet-enabled wireless phone, go to the following web page: www.mspection.com

Q. Can the general public or unregistered contractors use the Mobile Inspection site?
A: Yes. All users can access permit and inspection status information by choosing the "Guest" option. Only registered contractors can schedule, cancel, or redo an inspection.

Q. Will I be required to log on and off each time I use the service?
A: We've given users the option of either logging off each time they use the service, or simply pausing their Internet activity by returning to voice mode. Logging off the service every time provides added security if you feel you need it. If, on the other hand, you prefer the added ease-of-use and convenience of not having to sign on with your account and password every time, you can just switch back and forth from Internet and voice mode.

Q. I have an account and password but am not able to schedule Inspections.
A: If your company has an authorization code, the Mobile Internet system will require you to enter it in before allowing you to finish scheduling an inspection.

Q. Is there any extra charge for using the Mobile Inspection system?
A: The county's Mobile Inspection system is available at no charge to qualified contractors and the general public.

Q. What wireless carrier should I use to access your system?
A: All carriers which offer Internet phones and service are capable of using the Mobile Inspection system. Please review your equipment manuals or check with your service provider for instructions on to how to get to the www.mspection.com web site.

Q. What should I do if my phone is lost or stolen?
A: If your phone is lost or stolen, the best action would be to notify your service provider so your service can be suspended.